Pharmacy Technician / Pharm Tech Apprenticeship
About The Position
Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices support the pharmacist under direct supervision and in accordance with applicable state and federal regulations and company policies. The role centers on patient and customer service, prescription processing, pharmacy operations, and maintaining professional relationships with patients and the local medical community. Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience intended to build foundational and advanced pharmacy technician skills and help prepare participants to earn PTCB certification. Technicians are expected to maintain required certification or registration, attend requested training, and keep their healthcare and pharmacy knowledge current.
Requirements
- Fluency in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including evening and weekend hours.
Nice To Haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
- Good math skills for accurately counting, measuring, and weighing medications.
- Good computer skills.
- Knowledge of store inventory control.
- PTCB certification.
Responsibilities
- Assist the pharmacist in the practice of pharmacy and perform other Pharmacy Department duties in accordance with state, federal, and company requirements.
- Use pharmacy systems to obtain patient and drug information and process prescriptions; ensure information is entered correctly.
- Retrieve, count, and pour pharmaceutical drugs, verify medications, and check for possible interactions.
- Assist with pharmacy workflow and scheduling, and promptly report prescription errors to the pharmacist on duty.
- Follow the Company’s Good Faith Dispensing policy and Pharmacy Code of Conduct.
- Register sales, operate the assigned cash register, and collect and handle cash as required.
- Engage customers and patients, answer questions, resolve customer issues, assist with locating products, and provide a positive customer experience.
- Model customer-service best practices and develop strong relationships with valuable customers.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
- Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; handle claims for shipment overages, shortages, order errors, or damaged prescription drugs.
- Assist the pharmacist with clinical services, including collection and proper labeling of blood or urine samples when required, and help coordinate services with Walgreens clinics and external providers.
- Help maintain relationships with local medical professionals and health organizations through provider detailing and outreach.
- Help keep the Pharmacy Department supplied, clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Earn and maintain PTCB certification through the designated training program and/or obtain state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
- Attend training requested by the Manager, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
