Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Santee, CA

2d • $18 - $25

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. The role assists pharmacists under direct supervision and in accordance with state and federal regulations and company policies. It includes using pharmacy systems to obtain patient and medication information and process prescriptions, supporting pharmacy operations, and delivering a positive customer experience.

Walgreens offers an earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program provides courses, learning activities, resources, and on-the-job experience to develop foundational and advanced pharmacy technician skills and support preparation for PTCB certification. Technicians earn and maintain PTCB certification through the designated training program and/or any state-required certification or registration; PTCB certification is otherwise required for promotion to senior technician.

The role may include prescription processing and fulfillment, customer service, cash register duties, inventory support, clerical work, and assistance with clinical services. Compensation depends on factors including geography, skills and abilities, education, experience, and other relevant factors. The position remains open until filled.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated PTCB training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision and in accordance with state, federal, and company requirements.
• Use pharmacy systems to obtain patient and drug information and process prescriptions; ensure information is entered correctly.
• Retrieve, count, and pour medications, verify prescriptions, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors immediately and follow company procedures related to pharmacy errors and the Quality Improvement Program.
• Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required.
• Engage customers and patients, answer questions, resolve issues, assist with products and services, and build relationships with valuable customers.
• Model customer-service practices and Walgreens service traits with team members.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments, and filing claims for overages, shortages, order errors, or damaged prescription drugs.
• Maintain knowledge of company asset-protection techniques.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with the local medical community through provider outreach and related activities.
• Keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; attend manager-requested training and obtain continuing education credits.
• Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed