Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Forney, TX

1d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centered pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to develop the knowledge and skills needed to prepare for pharmacy technician certification and support career advancement. Under the pharmacist’s direct supervision, the employee assists in the practice of pharmacy in accordance with applicable state and federal regulations and company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while supporting customer service, pharmacy operations, inventory, and clinical services. The employee earns and maintains PTCB certification through the designated training program and/or any certification or registration required by the state.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills to accurately count, measure, and weigh medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist in the practice of pharmacy and in other Pharmacy Department duties, following state and federal regulations and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions; when PTCB certified, assist with and coach pharmacy technicians and cashiers in using pharmacy systems and registers.
Greet and assist customers and patients, resolve issues, answer questions, model customer-service best practices, and develop relationships with valuable customers.
Enter patient and drug information accurately, fill prescriptions by retrieving, counting, and pouring medications, verify medicines, and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program policies.
Follow the Walgreen Co. Good Faith Dispensing policy during applicable prescription-dispensing activities.
Register sales on the assigned cash register and collect and handle cash; help customers locate over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
Assist with pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
May assist with clinical services, including collecting and labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with the local medical community through provider detailing and outreach to healthcare groups and care facilities.
Keep the Pharmacy Department stocked, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the Manager, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge and skills.