Pharmacy Technician / Pharm Tech Apprenticeship
About The Position
Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Under a pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the technician assists with pharmacy practice and department duties. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while providing a distinctive customer experience. Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy knowledge and skills and prepare participants for PTCB certification. Technicians earn and maintain certification through the designated training program and/or state-required certification or registration. Compensation depends on factors including geography, skills, abilities, education, and experience. The position remains open until filled.
Requirements
- Fluency in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including evenings and weekends.
- Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is required for promotion to senior technician if not otherwise earned.
Nice To Haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
- Good math skills for accurately counting, measuring, and weighing medications.
- Good computer skills.
- Knowledge of store inventory control.
- PTCB certification.
Responsibilities
- Assist the pharmacist, under direct supervision, with pharmacy practice and other Pharmacy Department duties in accordance with applicable regulations and company policies.
- Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is entered correctly.
- Fill prescriptions by retrieving, counting, and pouring medications, verifying the medicine, and checking for possible interactions.
- Assist pharmacists with scheduling and maintaining workflow.
- Report prescription errors immediately to the pharmacist on duty and follow company error-management and Quality Improvement Program policies.
- Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
- Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
- Handle calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
- Assist with inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
- May assist the pharmacist with clinical services, including collecting and properly labeling patient blood or urine samples, and support coordination with Walgreens healthcare clinics and external providers.
- Assist pharmacy leadership in maintaining relationships with the local medical community through provider outreach and other activities that support growth opportunities.
- Help maintain the Pharmacy Department’s supplies, cleanliness, orderliness, and appearance.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
- Attend requested training, acquire continuing education credits, and maintain pharmacy and healthcare knowledge and skills.
- Greet customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
- Develop strong relationships with valuable customers.
- If PTCB certified, assist with and coach pharmacy technicians in pharmacy-system operations and cashiers in pharmacy-register operations.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
