Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Parker, CO
•$18 - $25

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. The role assists pharmacists under direct supervision and in accordance with state and federal regulations and company policies. It uses pharmacy systems to obtain patient and drug information and process prescriptions, while providing a distinctive customer experience. Walgreens provides an earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience intended to build foundational and advanced skills and prepare participants for Pharmacy Technician Certification Board (PTCB) certification. Technicians are expected to earn and maintain PTCB certification through the designated training program and/or any required state certification or registration.

Requirements

  • Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately counting, measuring, and weighing medications.
  • Good computer skills.
  • Knowledge of store inventory control.
  • PTCB certification.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy and perform other Pharmacy Department duties under direct supervision and in accordance with applicable regulations and company policies.
  • Use pharmacy systems to obtain patient and drug information, process prescriptions, and ensure information is entered correctly.
  • Retrieve, count, and pour pharmaceutical drugs; verify medicines and check for possible interactions.
  • Assist pharmacists with scheduling and maintaining workflow.
  • Report prescription errors immediately to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
  • Follow the company's Good Faith Dispensing policy during applicable prescription dispensing activities.
  • Register related sales on the assigned cash register and collect and handle cash as required.
  • Help customers locate over-the-counter products when possible.
  • Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
  • Correct and resubmit manual claims for third-party prescription programs promptly and perform other assigned clerical duties.
  • Support pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; identify and file claims for overages, shortages, order errors, or damaged prescription-drug goods.
  • May assist pharmacists with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
  • Help maintain relationships with local medical professionals and healthcare organizations through provider outreach and detailing.
  • Help keep the Pharmacy Department adequately stocked, clean, neat, and orderly.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions.
  • Model and share customer-service best practices, including courteous interpersonal habits and proactive assistance.
  • Develop strong relationships with valuable customers.
  • Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
  • Attend training requested by the Manager, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

Benefits

  • Earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor.
  • Training courses, learning activities, resources, and on-the-job experience to prepare for certification.
  • Benefits information is available at jobs.walgreens.com/benefits.
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