Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Seagoville, TX

14d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. The program provides foundational and advanced knowledge, learning activities, resources, and on-the-job experience to prepare participants for Pharmacy Technician Certification Board (PTCB) certification and a career in pharmacy care. Under a pharmacist's direct supervision, the position assists in the practice of pharmacy and performs other Pharmacy Department duties in accordance with applicable regulations and company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, and delivers a distinctive customer experience. Technicians earn and maintain PTCB certification through the designated training program and/or any state-required certification or registration; PTCB certification is otherwise a condition of promotion to senior technician.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills to accurately count, measure, and weigh medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions.
Model customer-service best practices and develop strong relationships with valuable customers.
Assist the pharmacist in the practice of pharmacy in accordance with state, federal, and company requirements, and comply with the Walgreen Co. Pharmacy Code of Conduct.
Use pharmacy systems to enter patient and drug information accurately and process prescriptions.
Fill prescriptions by retrieving, counting, and pouring medications, verifying the correct medicine, and checking for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Report prescription errors immediately to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
Follow the Good Faith Dispensing policy during applicable prescription dispensing activities.
Register related sales, collect and handle cash as required, and help customers locate over-the-counter products.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform other assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with the local medical community through provider detailing and outreach to healthcare groups and care facilities.
Help keep the Pharmacy Department stocked, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the Manager, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge.