Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Cocoa Beach, FL

15d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Under the pharmacist’s direct supervision, the technician assists in the practice of pharmacy and performs other Pharmacy Department duties in accordance with state and federal regulations and company policies. The position uses pharmacy systems to obtain patient and drug information and process prescriptions, while delivering a distinctive customer experience. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. Training activities and on-the-job experience are intended to build foundational and advanced pharmacy knowledge and skills and prepare apprentices to earn PTCB certification or meet state certification or registration requirements.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Greet and assist customers and patients, resolve issues, answer questions, and model customer-service practices.
Build relationships with valuable customers and support a positive customer experience.
Assist the pharmacist in the practice of pharmacy in accordance with state, federal, and company policies, and comply with the Walgreen Co. Pharmacy Code of Conduct.
Use pharmacy systems to enter patient and drug information accurately and process prescriptions.
Retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
Follow the Good Faith Dispensing policy during applicable prescription dispensing activities.
Register sales on the assigned cash register and collect and handle cash as required.
Help customers locate over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Assist with pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection practices and file claims for shipment discrepancies or damaged prescription drugs.
May assist pharmacists with clinical services, including collecting and labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with local medical and healthcare providers through detailing and outreach to health groups, retirement homes, nursing homes, and other forums.
Help keep the Pharmacy Department supplied, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or meet state certification or registration requirements; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the Manager, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.