Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Maysville, KY

17d • $17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Under a pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the role supports pharmacy practice and department operations. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor, intended to develop the knowledge, skills, and on-the-job experience needed to pursue PTCB certification and a career as a pharmacy technician.

The position uses pharmacy systems to obtain patient and drug information and process prescriptions, while providing customer service and supporting the pharmacist and pharmacy team. Technicians may assist with clinical services, inventory, claims, workflow, and relationships with local healthcare providers. The role requires maintaining relevant certification or registration, participating in requested training, and keeping pharmacy and healthcare knowledge current.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills, including the ability to count, measure, and weigh medications accurately.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision and in accordance with applicable regulations and company policies.
• Use pharmacy systems to obtain patient and drug information and process prescriptions accurately.
• Provide a positive customer experience by greeting and assisting customers, resolving issues, answering questions, and building relationships with valuable customers.
• Model customer service best practices and Walgreens service traits for team members.
• Enter patient and drug information, retrieve, count and pour medications, verify medicines, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors immediately to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
• Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
• Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; file claims for shipment overages, shortages, order errors, and damaged prescription drugs.
• Maintain knowledge of asset protection techniques.
• May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local medical professionals and healthcare organizations through provider outreach and related activities.
• Keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the Manager, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge and skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed