Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Village of Garden City, NY

4d•$18 - $25•Onsite

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to develop foundational and advanced pharmacy technician skills and prepare participants to pursue Pharmacy Technician Certification Board (PTCB) certification. Walgreens trains both new and experienced pharmacy workers. Under the pharmacist’s direct supervision, the role assists with the practice of pharmacy and other Pharmacy Department duties in accordance with state and federal regulations and company policies. It uses pharmacy systems to obtain patient and drug information and process prescriptions, and provides a distinctive customer experience. Technicians earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is otherwise required for promotion to senior technician. The position requires a flexible schedule, including evenings and weekends. Compensation depends on factors including geography, skills, education, and experience. The role remains open until filled. Benefits information is available at the Walgreens benefits website.

Requirements

Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is required for promotion to senior technician if not otherwise obtained.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist, under direct supervision, in the practice of pharmacy and perform other Pharmacy Department duties in accordance with state and federal regulations and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist with and coach pharmacy technicians in pharmacy systems and cashiers in operating pharmacy cash registers.
Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and model customer-service best practices.
Develop strong relationships with valuable customers.
Comply with the Walgreen Co. Pharmacy Code of Conduct and applicable pharmacy policies.
Enter patient and drug information accurately; retrieve, count, and pour medications; verify medicines and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist on duty and follow company error-management and Quality Improvement Program procedures.
Follow the Good Faith Dispensing policy during applicable prescription-dispensing activities.
Register related sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform clerical duties as assigned.
Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; use asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with the local medical community through provider detailing and outreach to healthcare groups, retirement homes, nursing homes, and other forums.
Maintain the Pharmacy Department’s supplies and ensure the area is clean, neat, orderly, and in good condition.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the Manager, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge.
Work a flexible schedule, including evening and weekend hours.