Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Southaven, MS

22h•Onsite

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an ASHP- and Department of Labor-recognized “earn while you learn” training program that offers foundational and advanced instruction, learning activities, resources, and on-the-job experience. The program supports employees in pursuing Pharmacy Technician Certification Board (PTCB) certification and developing the skills needed for work in pharmacy care. The role assists the pharmacist under direct supervision and in accordance with state and federal regulations and company policies. It uses pharmacy systems to obtain patient and drug information and process prescriptions, and supports other Pharmacy Department duties. PTCB-certified technicians may also coach pharmacy technicians and cashiers in the operation of pharmacy systems and registers.

Requirements

Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Earn and maintain PTCB certification through the designated program and/or state-required certification or registration; PTCB certification is required as a condition of promotion to senior technician if not already obtained.
Must comply with applicable state and federal regulations and company policies while assisting the pharmacist under direct supervision.

Nice To Haves

Six months of experience in a retail environment preferred.
Prior work experience with Walgreens preferred.
Good math skills for accurately counting, measuring, and weighing medications preferred.
Good computer skills preferred.
Knowledge of store inventory control preferred.
PTCB certification preferred.

Responsibilities

Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions; provide Walgreens customer-service practices and build relationships with valuable customers.
Assist the pharmacist under supervision and in accordance with state, federal, and company policies; review and comply with the Walgreen Co. Pharmacy Code of Conduct.
Use pharmacy systems to enter patient and drug information accurately; retrieve, count, and pour medications, verify prescriptions, and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow; promptly report prescription errors and follow company policies and the Quality Improvement Program.
Follow Good Faith Dispensing policy during applicable prescription dispensing activities.
Register sales on the assigned cash register and collect and handle cash as required.
Help customers locate over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and efficiently; perform other clerical duties as assigned.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; identify and file claims for overages, shortages, order errors, or damaged prescription-drug goods.
May assist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with local medical providers and healthcare organizations through detailing and outreach.
Keep the Pharmacy Department stocked, clean, neat, and orderly; support interior and exterior maintenance.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete assigned special projects and other tasks.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend manager-requested training, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
If PTCB certified, assist with and coach pharmacy technicians in pharmacy-system operations and cashiers in pharmacy-register operations.