Pharmacy Technician / Pharm Tech Apprenticeship
About The Position
Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices support pharmacists under direct supervision and in accordance with state and federal regulations and company policies. The role centers on customer and patient interactions, prescription processing, pharmacy operations, and delivering a positive customer experience. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor, with courses, learning activities, resources, and on-the-job experience intended to prepare apprentices to become PTCB-certified Pharmacy Technicians. The role is open to both people new to pharmacy work and experienced Pharmacy Technicians. The position uses pharmacy systems to obtain patient and drug information and process prescriptions, assists with pharmacy workflow and department duties, and may support clinical services. Technicians are expected to maintain required certification or registration, attend requested training, and keep their pharmacy and healthcare knowledge current. Compensation depends on factors such as geography, skills, education, and experience. The role remains open until filled.
Requirements
- Fluency in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including evening and weekend hours.
Nice To Haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
- Good math skills for accurately counting, measuring, and weighing medications.
- Good computer skills.
- Knowledge of store inventory control.
- PTCB certification.
Responsibilities
- Assist the pharmacist under direct supervision in the practice of pharmacy and perform other Pharmacy Department duties in accordance with applicable regulations and company policies.
- Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist with and coach pharmacy technicians and cashiers in pharmacy system and register operations.
- Engage customers and patients, offer assistance, resolve issues, answer questions, and build relationships with valuable customers.
- Model and share customer-service best practices with team members.
- Follow the Walgreen Co. Pharmacy Code of Conduct and company policies, including Good Faith Dispensing requirements.
- Enter patient and drug information accurately, fill prescriptions by retrieving, counting, and pouring medications, verify the medication, and check for possible interactions.
- Assist pharmacists with scheduling and maintaining workflow.
- Immediately report prescription errors to the pharmacist on duty and follow pharmacy error and Quality Improvement Program procedures.
- Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
- Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection techniques and file claims for shipment overages, shortages, errors, or damaged prescription drugs.
- May assist the pharmacist with clinical services, including collecting and labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
- Help maintain relationships with local medical and healthcare providers through provider outreach and detailing to healthcare groups and care facilities.
- Maintain adequate supplies and keep the Pharmacy Department clean, neat, and orderly.
- Maintain respectful relationships with coworkers and complete special assignments and other assigned tasks.
- Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
- Attend training requested by the Manager, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge and skills.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
