Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Groton, CT

12d•$20 - $28

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centered pharmacy environment, interacting with customers and developing patient relationships. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy skills and guide apprentices toward Pharmacy Technician Certification Board (PTCB) certification. The role assists the pharmacist under direct supervision and in accordance with applicable state and federal regulations and company policies. It also supports pharmacy operations and delivers a positive customer experience. Benefits are referenced through Walgreens’ benefits website; specific benefits are not listed in the posting.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist in pharmacy practice and other Pharmacy Department duties in accordance with state and federal regulations and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist and coach pharmacy technicians and cashiers in using pharmacy systems and registers.
Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and build relationships with valuable customers.
Model customer-service best practices and Walgreens service traits, including proactive assistance and following through until the customer is satisfied.
Enter patient and drug information accurately; retrieve, count, and pour medications; verify medicines and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist on duty and follow company procedures and the Quality Improvement Program.
Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection techniques and file claims for shipment overages, shortages, errors, and damaged prescription drugs.
May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
Help maintain relationships with local medical professionals and healthcare organizations through provider detailing and outreach.
Keep the Pharmacy Department supplied, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other assigned tasks.
Earn and maintain PTCB certification through the designated training program and/or meet state certification or registration requirements; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend requested training, obtain continuing education credits, and maintain current healthcare and pharmacy knowledge.