Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Naperville, IL

19d • $17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Under a pharmacist’s direct supervision, they assist with the practice of pharmacy and other Pharmacy Department duties in accordance with state and federal regulations and company policies. They use pharmacy systems to obtain patient and medication information and process prescriptions, while helping deliver a distinctive customer experience.

Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy skills and help participants work toward PTCB certification and the credentials required for pharmacy practice. Technicians are expected to earn and maintain applicable certification or registration, attend requested training, and maintain relevant knowledge and continuing education.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision and in accordance with state, federal, and company requirements.
• Use pharmacy systems to enter patient and drug information and process prescriptions accurately.
• Retrieve, count, and pour medications; verify prescriptions and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors immediately and follow company policies and the Quality Improvement Program.
• Follow Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on an assigned cash register and collect and handle cash as required.
• Help customers locate over-the-counter products and answer questions or resolve customer issues.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims and perform assigned clerical duties.
• Support pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; file claims for shipment discrepancies or damage involving prescription drugs.
• Assist with clinical services when required, including collecting and properly labeling blood or urine samples and coordinating services with pharmacy staff, Walgreens clinics, and external providers.
• Help maintain relationships with local medical professionals and healthcare organizations through provider outreach and other activities.
• Keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the manager, acquire continuing education credits, and maintain pharmacy and healthcare knowledge.
• Model customer-service best practices and develop strong relationships with valuable customers.
• If PTCB certified, assist and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy cash registers.

Benefits

• Walgreens Pharmacy Technician Training Program with courses, learning activities, resources, and on-the-job experience.
• The training program supports earning a nationally recognized, portable PTCB credential.
• Benefits information is available at jobs.walgreens.com/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed