Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Corona, CA

1d • $18 - $25

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to develop foundational and advanced pharmacy knowledge and skills, prepare apprentices for Pharmacy Technician Certification Board (PTCB) certification, and support career advancement. New and experienced pharmacy workers are welcome to apply.

Under the pharmacist’s direct supervision, the technician assists with pharmacy practice and other department duties in accordance with applicable laws and company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, supports prescription fulfillment and workflow, and delivers a positive customer experience. Training and development include earning and maintaining PTCB certification through the designated program and/or any state-required certification or registration, attending requested training, and obtaining continuing education credits.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision in pharmacy practice and perform other Pharmacy Department duties in accordance with state, federal, and company policies.
• Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
• If PTCB certified, assist with and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy cash registers.
• Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and provide a positive customer experience.
• Model customer-service best practices and develop relationships with valuable customers.
• Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medication accuracy, and checking for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures for pharmacy errors and the Quality Improvement Program.
• Follow the company’s Good Faith Dispensing policy during applicable prescription-dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform clerical duties as assigned.
• Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with the local medical community through provider detailing and outreach to healthcare groups and facilities.
• Keep the Pharmacy Department supplied, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the manager, obtain continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed