Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Homestead, FL

21h•Onsite

About The Position

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals. Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry.

Requirements

Must be fluent in reading, writing, and speaking English (Except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assists the pharmacist, under direct supervision, in the practice of pharmacy.
Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
Uses pharmacy systems to obtain patient and drug information and process prescriptions.
Assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers (if PTCB certified).
Engages customers and patients by greeting them and offering assistance with products and services.
Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices.
Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager.
Enters patient and drug information correctly into systems.
Fills prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
Assists pharmacists in scheduling and maintaining work flow.
Reports prescription errors to pharmacist on duty immediately.
Adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
Registers all related sales on assigned cash register, collects and handles cash.
Assists in locating products in the OTC aisle when possible.
Handles telephone calls that do not require personal attention of the pharmacist.
Processes (corrects and resubmits) manual claims for third party program prescription services.
Assists and supports Pharmacy Department on inventory management activities.
Maintains knowledge of Company asset protection techniques and files claims for warehouse discrepancies.
May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples.
Assists pharmacy staff in coordination of clinical services, healthcare clinics and external providers.
Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community.
Ensures the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly.
Maintains respectful relationships with coworkers and completes special assignments.