Pharmacy Technician / Pharm Tech Apprenticeship
About The Position
Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Walgreens provides an “earn while you learn” training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy technician skills and help participants work toward PTCB certification and a nationally recognized credential. Under the pharmacist’s direct supervision, the Pharmacy Technician assists in the practice of pharmacy and performs Pharmacy Department duties in accordance with state and federal regulations and company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, supports pharmacy operations and inventory, and delivers a positive customer experience. Training and continuing education are provided as requested, and the technician is responsible for earning and maintaining required certification or registration.
Requirements
- Fluency in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including evening and weekend hours.
- Must earn and maintain PTCB certification through the designated training program and/or meet state-required certification or registration requirements; PTCB certification is required for promotion to senior technician if not otherwise obtained.
Nice To Haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
- Good math skills for accurately counting, measuring, and weighing medications.
- Good computer skills.
- Knowledge of store inventory control.
- PTCB certification.
Responsibilities
- Assist the pharmacist in the practice of pharmacy under direct supervision and in accordance with state, federal, and company policies.
- Use pharmacy systems to enter patient and drug information and process prescriptions accurately.
- Retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions.
- Assist pharmacists with scheduling and maintaining workflow.
- Report prescription errors immediately to the pharmacist on duty and follow pharmacy error and Quality Improvement Program procedures.
- Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
- Register related sales on the assigned cash register and collect and handle cash as required.
- Help customers locate over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
- Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; identify and file claims for overages, shortages, order errors, or damaged prescription drugs.
- May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinating services with pharmacy staff, Walgreens healthcare clinics, and external providers.
- Help maintain relationships with the local medical community through provider outreach and related activities.
- Maintain the Pharmacy Department’s supplies, cleanliness, organization, and appearance.
- Follow company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
- Attend training requested by the manager, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
- Greet customers and patients, offer assistance, resolve issues, and answer questions to support a positive customer experience.
- Model and share customer-service best practices, including courteous interpersonal habits and proactive service.
- Develop strong relationships with valuable customers.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
