Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Walla Walla, WA

4d•$18 - $25

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centered pharmacy environment, interacting with customers and building patient relationships. Under the pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, they assist with pharmacy practice and other Pharmacy Department duties. They use pharmacy systems to access patient and drug information and process prescriptions, and help deliver a positive customer experience. The role includes Walgreens’ “earn while you learn” Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor. The program provides courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy technician skills and guide participants toward PTCB certification or applicable state-required certification or registration. Technicians may also support pharmacy operations, inventory, clerical work, clinical services, and relationships with local healthcare providers. Training and continuing education are part of the role. The position requires willingness to work a flexible schedule, including evenings and weekends.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist under direct supervision and in accordance with state, federal, and company requirements.
Use pharmacy systems to obtain patient and drug information and process prescriptions accurately.
If PTCB certified, assist with and coach pharmacy technicians using pharmacy systems and cashiers using pharmacy cash registers.
Engage customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
Build relationships with valuable customers.
Comply with the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
Enter patient and drug information; retrieve, count, and pour medications; verify medicines and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors and follow company error-reporting and Quality Improvement Program procedures.
Register sales on the assigned cash register and collect and handle cash as required.
Help customers locate over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; file claims for overages, shortages, order errors, or damaged prescription drugs.
May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinating services with Walgreens healthcare clinics and external providers.
Help maintain relationships with local medical professionals and healthcare organizations through provider outreach and other forums.
Keep the Pharmacy Department stocked, clean, neat, and orderly.
Follow company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other assigned tasks.
Earn and maintain PTCB certification through the designated training program and/or obtain state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the Manager, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge.