Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Paterson, NJ

7d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program provides courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy skills and prepare participants for PTCB certification and a career in health care. Under the direct supervision of a pharmacist, the role assists with pharmacy practice in accordance with state and federal regulations and company policies. The technician uses pharmacy systems to obtain patient and medication information and process prescriptions, contributes to customer service, and supports pharmacy operations. The role also includes training and continuing education to maintain pharmacy knowledge and certification.

Requirements

Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist, under direct supervision, in pharmacy practice and other Pharmacy Department duties in accordance with state and federal regulations and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions.
Engage customers and patients, offer assistance with products and services, resolve issues, answer questions, and build strong relationships with valuable customers.
Model customer service best practices and Walgreens service traits for team members.
Enter patient and medication information accurately; retrieve, count, and pour medications; verify medicines; and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Report prescription errors immediately and follow company procedures for pharmacy errors and the Quality Improvement Program.
Follow the Good Faith Dispensing policy during applicable prescription dispensing activities.
Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims in a timely manner and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset protection practices and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
May assist the pharmacist with clinical services, including collecting and labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Assist the Pharmacy Manager and Staff Pharmacist in maintaining relationships with local medical providers and health-related organizations through provider outreach and detailing.
Help maintain a stocked, clean, neat, and orderly Pharmacy Department.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the Manager, obtain continuing education credits, and maintain current healthcare and pharmacy knowledge.