Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Visalia, CA

4d•$18 - $25

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Under a pharmacist’s direct supervision, the role assists with pharmacy practice and other Pharmacy Department duties in accordance with applicable regulations and Company policies. Technicians use pharmacy systems to obtain patient and drug information and process prescriptions, while delivering a distinctive customer experience. Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced skills and support preparation for Pharmacy Technician Certification Board (PTCB) certification. The role is open to people new to pharmacy work as well as experienced pharmacy technicians. The position also supports pharmacy operations, prescription processing, customer service, inventory management, clinical services, and relationships with the local medical community. Technicians attend requested training, earn continuing education credits, and maintain their healthcare and pharmacy knowledge.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician if not otherwise earned.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist under direct supervision with pharmacy practice and other Pharmacy Department duties in accordance with state and federal regulations and Company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions; ensure information is entered correctly and assist with retrieving, counting, pouring, and verifying medications and checking for possible interactions.
If PTCB certified, assist with and coach pharmacy technicians in pharmacy systems and cashiers in using pharmacy cash registers.
Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions; model customer-service best practices and develop relationships with valuable customers.
Follow the Pharmacy Code of Conduct, Good Faith Dispensing policy, and procedures relating to prescription errors and the Quality Improvement Program; immediately report prescription errors to the pharmacist on duty.
Assist pharmacists with scheduling and maintaining workflow.
Register related sales on an assigned cash register and collect and handle cash as required; help customers locate over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims in a timely manner and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help develop and maintain relationships with local medical professionals and other healthcare providers through medical-provider outreach and engagement with health groups and care facilities.
Help maintain the Pharmacy Department’s supplies and keep the area clean, neat, and orderly.
Comply with Company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the Manager, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.