Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Louisville, KY
•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Under the pharmacist’s direct supervision, they assist in the practice of pharmacy and perform other Pharmacy Department duties in accordance with state and federal regulations and Company policies. They use pharmacy systems to obtain patient and drug information and process prescriptions, while providing a distinctive customer experience. Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to develop the foundational and advanced knowledge and skills needed to prepare for pharmacy technician certification. Employees earn and maintain PTCB certification through the designated training program and/or state-required certification or registration.

Requirements

  • Fluency in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evenings and weekends.
  • Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.

Nice To Haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately counting, measuring, and weighing medications.
  • Good computer skills.
  • Knowledge of store inventory control.
  • PTCB certification.

Responsibilities

  • Assist the pharmacist under direct supervision and in accordance with state, federal, and company policies.
  • Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is entered correctly.
  • Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying the medication, and checking for possible interactions.
  • Assist the pharmacist with scheduling and maintaining workflow.
  • Report prescription errors immediately to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
  • Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
  • Register related sales at the assigned cash register, collect and handle cash, and assist customers in locating over-the-counter products.
  • Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
  • Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments, and file claims for overages, shortages, order errors, or damaged prescription drugs.
  • Assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples when required, and help coordinate services with Walgreens healthcare clinics and external providers.
  • Help maintain relationships with the local medical community through provider outreach and detailing to healthcare groups and facilities.
  • Maintain the Pharmacy Department’s supplies, cleanliness, and orderly appearance.
  • Follow company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration, and attend requested training and continuing education.
  • Maintain knowledge and skills in healthcare and pharmacy, including current developments.
  • Engage customers and patients, offer assistance, resolve issues, and model customer-service best practices.
  • Develop strong relationships with valuable customers.
  • If PTCB certified, assist with and coach pharmacy technicians in pharmacy systems and cashiers in pharmacy cash-register operations.

Benefits

  • Walgreens Pharmacy Technician Training Program with courses, learning activities, resources, and on-the-job experience.
  • Benefits information is available at jobs.walgreens.com/benefits.
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