Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Brandenburg, KY

12d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides training, learning activities, resources, technology, and on-the-job experience to help prepare employees for pharmacy technician certification and career development. The apprenticeship is recognized by ASHP and the Department of Labor and can provide a nationally recognized credential. Completion of the apprenticeship qualifies for eight college credit hours recognized by the American Council on Education. Under the pharmacist’s direct supervision and in accordance with applicable regulations and company policies, the role assists with pharmacy practice and department operations. The technician uses pharmacy systems to obtain patient and drug information and process prescriptions, while providing a positive customer experience. Employees may be new to pharmacy work or experienced; Walgreens provides training for the role.

Requirements

Fluent in reading, writing, and speaking English, except in Puerto Rico.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist under direct supervision in the practice of pharmacy and perform other Pharmacy Department duties in accordance with regulations and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy registers.
Greet and assist customers and patients, resolve issues, answer questions, model customer-service practices, and build relationships with valuable customers.
Enter patient and drug information accurately; retrieve, count, and pour medications; verify medicines and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist on duty and follow company error and Quality Improvement Program procedures.
Follow the company’s Good Faith Dispensing policy during applicable prescription-dispensing activities.
Register sales on the assigned cash register, collect and handle cash, and help customers locate over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Assist with inventory management, including ordering, unpacking, checking, and storing pharmaceuticals; maintain asset-protection knowledge and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
May assist with clinical services, including collecting and labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with local medical professionals and healthcare organizations through provider outreach and related activities.
Maintain the Pharmacy Department’s supplies, cleanliness, neatness, and orderly appearance.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend requested training, complete PPLs, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.