Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Millington, TN

3d • $17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. The role assists the pharmacist, under direct supervision and in accordance with state and federal regulations and company policies, with pharmacy practice and other Pharmacy Department duties. Technicians use pharmacy systems to obtain patient and drug information and process prescriptions, and help provide a distinctive customer experience.

Walgreens provides an earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to develop foundational and advanced pharmacy skills and prepare apprentices to pursue Pharmacy Technician Certification Board (PTCB) certification. Walgreens may train applicants who are new to pharmacy work as well as experienced pharmacy technicians.

The role also supports pharmacy operations, inventory management, clinical services, and relationships with the local medical community. Technicians must maintain required certification or registration, attend requested training, and keep their healthcare and pharmacy knowledge current.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision and in accordance with state, federal, and company policies, and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
• Fill prescriptions by retrieving, counting, and pouring medications; verify the medicine and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error and Quality Improvement Program procedures.
• Follow the company's Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required.
• Engage customers and patients, offer assistance, resolve customer issues, answer questions, and build relationships with valuable customers.
• Model and share customer service best practices with team members.
• Assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
• Use asset-protection techniques and file claims for warehouse overages, shortages, order errors, or damaged prescription-drug goods.
• Assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples when required, and help coordinate services with Walgreens healthcare clinics and external providers.
• Help maintain relationships with local physicians, nurses, and other healthcare providers through provider outreach and detailing, including outreach to health groups and care facilities.
• Keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the manager, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed