Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Round Rock, TX

5d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Under a pharmacist’s direct supervision and in accordance with applicable regulations and company policies, they assist with pharmacy practice and department duties, use pharmacy systems to obtain patient and drug information and process prescriptions, and help deliver a distinctive customer experience. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience designed to build foundational and advanced pharmacy technician knowledge and skills, prepare participants for certification through the Pharmacy Technician Certification Board (PTCB), and support ongoing skill development. The role is open to people new to pharmacy work as well as experienced pharmacy technicians.

Requirements

Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist in the practice of pharmacy and other Pharmacy Department duties under direct supervision and in accordance with state, federal, and company requirements.
Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
Retrieve, count, and pour medications; verify medicines and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Report prescription errors promptly to the pharmacist and follow company error policies and the Quality Improvement Program.
Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
Register sales on an assigned cash register and collect and handle cash as required.
Engage customers and patients, offer help with products and services, resolve customer issues, and answer questions.
Model customer-service practices and develop relationships with valuable customers.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments, and file claims for overages, shortages, order errors, or damaged prescription drugs.
Assist with clinical services when required, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with local medical professionals and health organizations through provider detailing and outreach.
Help keep the Pharmacy Department stocked, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend requested training, obtain continuing education credits, and maintain pharmacy and healthcare knowledge and skills.