Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Humble, TX

4d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. The role supports the pharmacist under direct supervision and in accordance with applicable state and federal regulations and company policies. Technicians use pharmacy systems to obtain patient and drug information and process prescriptions, while helping deliver a positive customer experience. Walgreens offers an earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. Training includes courses, learning activities, resources, and on-the-job experience to build foundational and advanced skills and prepare participants to earn Pharmacy Technician Certification Board (PTCB) certification. The program provides a nationally recognized, portable credential and supports continued development in pharmacy care.

Requirements

Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist in the practice of pharmacy and other Pharmacy Department duties, following state, federal, and company requirements and the Walgreen Co. Pharmacy Code of Conduct.
Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure data is entered correctly.
Fill prescriptions by retrieving, counting, and pouring medications, verifying the medicine, and checking for possible interactions.
Assist with pharmacy workflow and scheduling under pharmacist supervision.
Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
Follow the Good Faith Dispensing policy during applicable prescription dispensing activities.
Register sales on the assigned cash register and collect and handle cash as required.
Help customers locate over-the-counter products and resolve customer questions or issues.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims in a timely manner and perform assigned clerical duties.
Support inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; identify and file claims for overages, shortages, order errors, or damaged prescription drugs.
May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinating services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with local medical providers and health organizations through provider detailing and outreach.
Keep the Pharmacy Department stocked, clean, neat, and orderly, and assist with interior and exterior maintenance.
Maintain respectful relationships with coworkers and comply with company policies and procedures.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or any state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend requested training, earn continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
If PTCB certified, assist with and coach pharmacy technicians in pharmacy-system operations and cashiers in pharmacy-register operations.
Model customer-service best practices, including greeting customers, offering proactive help, identifying needs, and providing service until customers are satisfied.
Develop strong relationships with valuable customers.