Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Glenview, IL

8d • $17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an “earn while you learn” training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to develop foundational and advanced pharmacy skills, prepare participants for PTCB certification, and support career advancement. Walgreens trains new and experienced pharmacy staff to serve patients and customers.

Under the direct supervision of a pharmacist, the technician assists in the practice of pharmacy and performs Pharmacy Department duties in accordance with state and federal regulations and Company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, supports pharmacy operations and inventory, and delivers a positive customer experience. The position also includes training and continuing education to earn and maintain PTCB certification or other required state certification or registration.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist, under direct supervision, in the practice of pharmacy and perform other Pharmacy Department duties in accordance with regulations and Company policies.
• Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist with and coach technicians on pharmacy systems and cashiers on pharmacy registers.
• Greet customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
• Develop strong relationships with valuable customers.
• Follow the Pharmacy Code of Conduct and comply with state, federal, and Company policies.
• Enter patient and drug information accurately; fill prescriptions by retrieving, counting, and pouring medications, verify the medicine, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow Company error-management and Quality Improvement Program procedures.
• Follow the Good Faith Dispensing policy during applicable prescription-dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required; help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection practices and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
• Help maintain relationships with the local medical community through provider detailing and outreach to healthcare groups and care facilities.
• Help keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with Company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or obtain state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend manager-requested training, earn continuing education credits, and maintain current healthcare and pharmacy knowledge.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed