Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Kennewick, WA

13d•$18 - $25

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Under the pharmacist’s direct supervision, the role assists in the practice of pharmacy and performs other Pharmacy Department duties in accordance with state and federal regulations and Company policies. The position uses pharmacy systems to obtain patient and drug information and process prescriptions, while providing a distinctive customer experience. Walgreens provides an earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, foundational and advanced knowledge, and on-the-job experience to help participants prepare for PTCB certification and develop skills for a career in pharmacy care. Technicians are expected to earn and maintain applicable certification or registration, attend requested training, and maintain continuing education and current pharmacy knowledge.

Requirements

Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist in the practice of pharmacy under supervision and in accordance with applicable regulations and Company policies.
Use pharmacy systems to enter patient and drug information and process prescriptions accurately.
Retrieve, count, and pour pharmaceutical drugs; verify medication accuracy and check for possible interactions.
Support the pharmacist with scheduling and maintaining pharmacy workflow.
Report prescription errors immediately to the pharmacist on duty and follow Company error-reporting and Quality Improvement Program policies.
Follow the Company’s Good Faith Dispensing policy during applicable prescription-dispensing activities.
Register related sales, operate the assigned cash register, and collect and handle cash as required.
Assist customers in locating over-the-counter products when possible and resolve customer questions or issues.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments, and file claims for shipment discrepancies or damaged prescription drugs.
Assist with clinical services when needed, including collecting and properly labeling patient blood or urine samples, and help coordinate services with Walgreens clinics and external providers.
Help maintain relationships with the local medical community through provider outreach and related activities.
Help keep the Pharmacy Department stocked, clean, neat, and orderly.
Comply with Company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or obtain state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the Manager, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge.
Model customer-service practices, engage customers and patients, offer assistance, and build relationships with valuable customers.