Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Chestertown, MD

8d • $17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. The program provides courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy knowledge and skills, prepare participants for Pharmacy Technician Certification Board (PTCB) certification, and support ongoing development. The role assists the pharmacist under direct supervision and in accordance with state and federal regulations and company policies. Pharmacy technicians use pharmacy systems to obtain patient and drug information and process prescriptions, contribute to pharmacy operations and inventory activities, and deliver a distinctive customer experience.

The role may suit both people new to pharmacy work and experienced pharmacy technicians. Technicians earn and maintain PTCB certification through the designated training program and/or any state-required certification or registration; otherwise, PTCB certification is required for promotion to senior technician. Walgreens offers training and career-development support, while compensation depends on factors including geography, skills and abilities, education, and experience. The role remains open until filled.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision and in accordance with state, federal, and company policies and procedures.
• Use pharmacy systems to enter and retrieve patient and drug information and process prescriptions accurately.
• Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying the medication, and checking for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors immediately to the pharmacist on duty and follow company procedures related to errors and the Quality Improvement Program.
• Follow the company's Good Faith Dispensing policy during applicable prescription-dispensing activities.
• Register sales at the assigned cash register and collect and handle cash as required.
• Assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims in a timely and efficient manner and perform assigned clerical duties.
• Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Apply asset-protection procedures and file claims for pharmaceutical overages, shortages, order errors, and damaged goods.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
• Help maintain relationships with the local medical community through provider detailing and outreach to healthcare providers and community organizations.
• Maintain the Pharmacy Department's supplies, cleanliness, order, and appearance.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions.
• Model customer-service best practices, including courtesy, eye contact, proactive assistance, identifying customer needs, and providing service until satisfied.
• Develop strong relationships with valuable customers.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the manager, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge.

Benefits

• An earn-while-you-learn pharmacy technician training program recognized by ASHP and the Department of Labor.
• Training resources, learning activities, and on-the-job experiences to support development toward certification and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed