Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Chesterfield Township, MI

3d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. The role assists the pharmacist under direct supervision and in accordance with state and federal regulations and company policies. Technicians use pharmacy systems to obtain patient and drug information and process prescriptions, and help deliver a distinctive customer experience. Walgreens offers an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program provides courses, learning activities, resources, and on-the-job experience to develop foundational and advanced pharmacy skills and prepare participants for Pharmacy Technician Certification Board (PTCB) certification. Technicians maintain the required level of skill and knowledge through training and continuing education.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Ability to assist with pharmacy duties under direct pharmacist supervision and comply with state, federal, and company policies.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist in the practice of pharmacy and perform other Pharmacy Department duties under supervision and in accordance with applicable regulations and company policies.
Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is entered correctly.
Retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Report prescription errors immediately to the pharmacist on duty and follow pharmacy error and Quality Improvement Program policies.
Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
Register related sales, handle cash as required, and assist customers in locating over-the-counter products.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; identify and file claims for shipment overages, shortages, order errors, or damaged prescription-drug goods.
May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with the local medical community through provider detailing and outreach to healthcare groups and facilities.
Keep the Pharmacy Department stocked, clean, neat, and orderly.
Follow company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; PTCB certification is required for promotion to senior technician if not already earned.
Attend requested training, obtain continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
Greet customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
Develop strong relationships with valuable customers.