Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Meridian, ID
•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Under a pharmacist’s direct supervision and in accordance with applicable state and federal regulations and company policies, the role supports pharmacy practice and other Pharmacy Department duties. Technicians use pharmacy systems to obtain patient and drug information and process prescriptions, and help provide a distinctive customer experience. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. Courses, learning activities, resources, and on-the-job experience provide foundational and advanced knowledge and skills to prepare participants for pharmacy technician certification. The role involves earning and maintaining PTCB certification through the designated training program and/or meeting state certification or registration requirements. The position also supports pharmacy operations, prescription processing, inventory, customer service, clinical services, and relationships with local healthcare providers. Compensation depends on factors including geography, skills and abilities, education, and experience. The role remains open until filled.

Requirements

  • Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately counting, measuring, and weighing medications.
  • Good computer skills.
  • Knowledge of store inventory control.
  • PTCB certification.

Responsibilities

  • Assist the pharmacist under direct supervision in the practice of pharmacy and perform other Pharmacy Department duties in accordance with state and federal regulations and company policies.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy registers.
  • Greet and assist customers and patients, resolve issues, answer questions, follow customer-service best practices, and develop relationships with valuable customers.
  • Follow the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
  • Enter patient and drug information accurately; fill prescriptions by retrieving, counting, and pouring medications; verify medicines and check for possible interactions.
  • Assist pharmacists with scheduling and maintaining workflow.
  • Immediately report prescription errors to the pharmacist on duty and follow company error and Quality Improvement Program procedures.
  • Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
  • Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
  • Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; use asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
  • May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
  • Help maintain relationships with local medical professionals and organizations through provider detailing and outreach.
  • Keep the Pharmacy Department supplied, clean, neat, and orderly.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
  • Attend manager-requested training, acquire continuing education credits, and maintain healthcare and pharmacy knowledge and skills.
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