Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Belmont, NC

12d • $17 - $23 • Onsite

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Under the pharmacist’s direct supervision and in accordance with applicable state and federal regulations and company policies, the role supports pharmacy practice and department operations. The position uses pharmacy systems to obtain patient and drug information and process prescriptions, and provides a distinctive customer experience. Walgreens offers an earn-while-you-learn training program recognized by ASHP and the Department of Labor, with courses, learning activities, resources, and on-the-job experience designed to develop foundational and advanced pharmacy technician skills and prepare participants for certification. Employees earn and maintain PTCB certification through the designated program and/or applicable state requirements; PTCB certification is required for promotion to senior technician if not otherwise earned.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is required for promotion to senior technician if not otherwise earned.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist in the practice of pharmacy and other Pharmacy Department duties under supervision and in compliance with regulations and company policies.
• Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is accurate.
• Retrieve, count, and pour pharmaceutical drugs; verify medication accuracy and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors immediately to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
• Follow Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required.
• Help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
• Support inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection practices and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling patient blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Assist pharmacy leadership in maintaining relationships with local medical professionals and healthcare organizations through provider outreach and detailing.
• Help maintain a clean, neat, orderly, and adequately stocked Pharmacy Department.
• Maintain respectful relationships with coworkers and comply with company policies and procedures.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the manager, obtain continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
• Greet and assist customers and patients, resolve issues, answer questions, and model customer-service best practices.
• Develop strong relationships with valuable customers.

Benefits

• Walgreens advertises a Pharmacy Technician Training Program with courses, learning activities, resources, and on-the-job experience; other benefits are referenced through a benefits link but are not specified.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed