Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•North Smithfield, RI

5d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor, designed to build foundational and advanced pharmacy knowledge and on-the-job skills, prepare apprentices for PTCB certification, and support continued skill development. The position assists the pharmacist under direct supervision and in accordance with state and federal regulations and company policies. It also uses pharmacy systems to obtain patient and drug information and process prescriptions, supports pharmacy department operations, and delivers a positive customer experience.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist under direct supervision and in accordance with applicable state, federal, and company requirements; comply with the Pharmacy Code of Conduct.
Use pharmacy systems to enter and verify patient and drug information, process prescriptions, and, if PTCB certified, assist and coach pharmacy technicians and cashiers in operating pharmacy systems and registers.
Greet and assist customers and patients, resolve issues, answer questions, follow customer-service best practices, and build relationships with valuable customers.
Fill prescriptions by retrieving, counting, and pouring medications, verifying the medication, and checking for possible interactions.
Assist pharmacists with scheduling and maintaining workflow; promptly report prescription errors and follow error-reporting and quality-improvement procedures, including Good Faith Dispensing requirements.
Register sales on the assigned cash register, collect and handle cash, and help customers locate over-the-counter products when possible.
Handle calls that do not require the pharmacist's personal attention, including calls to physicians; correct and resubmit manual third-party prescription claims and perform assigned clerical duties.
Support inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection procedures and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Support relationships with the local medical community through provider detailing and outreach to healthcare groups and facilities.
Help maintain a clean, neat, orderly, and adequately stocked Pharmacy Department.
Comply with company policies and procedures and maintain respectful relationships with coworkers; complete special assignments and other assigned tasks.
Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise earn PTCB certification as a condition of promotion to senior technician.
Attend requested training, earn continuing education credits, and maintain pharmacy and healthcare knowledge and skills.