Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Butte, MT
•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Under a pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, they assist with pharmacy practice and other Pharmacy Department duties. The position uses pharmacy systems to obtain patient and drug information and process prescriptions, while providing a distinctive customer experience. Walgreens offers an earn-while-you-learn training program recognized by ASHP and the Department of Labor. The program provides courses, learning activities, resources, and on-the-job experience to help participants develop foundational and advanced pharmacy technician skills and work toward PTCB certification or required state certification or registration.

Requirements

  • Fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evenings and weekends.
  • Earn and maintain PTCB certification through the designated training program and/or meet state-required certification or registration requirements; PTCB certification is required for promotion to senior technician where applicable.

Nice To Haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately counting, measuring, and weighing medications.
  • Good computer skills.
  • Knowledge of store inventory control.
  • PTCB certification.

Responsibilities

  • Assist the pharmacist under direct supervision and in accordance with applicable state, federal, and company policies.
  • Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is entered correctly.
  • Retrieve, count, and pour pharmaceutical drugs; verify medicines and check for possible interactions.
  • Assist with pharmacy workflow, scheduling, and other duties assigned by the Pharmacy Manager, Staff Pharmacist, or Store Manager.
  • Report prescription errors immediately and follow company pharmacy-error and Quality Improvement Program policies.
  • Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
  • Register sales on an assigned cash register and collect and handle cash as required.
  • Help customers locate over-the-counter products and respond to customer questions and issues.
  • Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims and perform assigned clerical duties.
  • Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; address shipment overages, shortages, order errors, and damaged goods as applicable.
  • Assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples when required, and help coordinate services with Walgreens clinics and external providers.
  • Help maintain relationships with the local medical community through provider outreach and other activities that support growth opportunities.
  • Keep the Pharmacy Department adequately supplied, clean, neat, and orderly.
  • Follow company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Earn and maintain PTCB certification through the designated training program and/or meet state certification or registration requirements; earn PTCB certification as a condition of promotion to senior technician where applicable.
  • Attend requested training, acquire continuing education credits, and maintain pharmacy and healthcare knowledge.
  • Engage customers and patients, greet them, offer assistance, resolve issues, and model customer-service best practices.
  • Develop strong relationships with valuable customers.
  • If PTCB certified, assist with and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy cash registers.
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