Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Blaine, MN

23d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices support pharmacists under direct supervision and in accordance with state and federal regulations and company policies. The role focuses on patient and customer service, pharmacy operations, prescription processing, and professional development. Walgreens provides an “earn while you learn” training program recognized by ASHP and the Department of Labor, designed to develop foundational and advanced pharmacy technician knowledge and skills and prepare participants for PTCB certification. The program offers on-the-job experience and a portable, nationally recognized credential to support career advancement. Technicians interact with customers and patients, assist pharmacists with pharmacy department duties, use pharmacy systems to obtain patient and drug information and process prescriptions, and contribute to an efficient workflow. PTCB-certified technicians may also assist and coach pharmacy technicians and cashiers in use of pharmacy systems and pharmacy cash registers. The position requires maintaining certification or applicable state registration, attending requested training, and keeping current with developments in healthcare and pharmacy.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Must earn and maintain PTCB certification through the designated training program and/or meet state-required certification or registration requirements; PTCB certification is required as a condition of promotion to senior technician if not otherwise earned.
Ability to comply with state and federal regulations and company pharmacy policies and procedures.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist under direct supervision in the practice of pharmacy and perform other pharmacy department duties in accordance with state and federal regulations and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions accurately.
Deliver a distinctive customer experience by greeting customers and patients, offering assistance, resolving issues, answering questions, and developing relationships with valuable customers.
Model and share customer service best practices with team members, including courteous and proactive service.
Enter patient and drug information, retrieve, count and pour medications, verify medicines, and check for possible interactions as assigned.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection procedures and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with local medical professionals and healthcare organizations through provider outreach and detailing.
Maintain the Pharmacy Department’s supplies, cleanliness, orderliness, and appearance.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or meet state certification or registration requirements; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the Manager, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.