Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Alton, WA

1d

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric environment, interacting with customers and developing patient relationships. The apprenticeship offers an “earn while you learn” training program recognized by ASHP and the Department of Labor. Training, learning activities, and on-the-job experiences are intended to build the foundational and advanced skills needed to prepare for Pharmacy Technician Certification Board (PTCB) certification and a career in pharmacy care.

Under the pharmacist’s direct supervision, the technician assists with the practice of pharmacy and other Pharmacy Department duties in accordance with state and federal regulations and company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while providing customer service and supporting pharmacy operations. PTCB-certified technicians may also assist with and coach other pharmacy technicians and cashiers in pharmacy systems and register operations.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions.
• Model customer-service best practices and build relationships with customers.
• Assist the pharmacist in pharmacy practice under supervision and follow applicable laws, policies, and the Pharmacy Code of Conduct.
• Use pharmacy systems to enter and verify patient and drug information and process prescriptions.
• Retrieve, count, and pour medications; verify prescriptions and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors and follow company error-reporting and Quality Improvement Program procedures.
• Follow Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales, collect and handle cash, and assist customers in locating over-the-counter products.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims and perform assigned clerical duties.
• Assist with pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Apply asset-protection techniques and file claims for pharmacy merchandise overages, shortages, order errors, or damaged goods.
• May assist with clinical services, including collecting and labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local medical professionals and community health organizations through outreach and provider detailing.
• Help keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies, maintain respectful coworker relationships, and complete special assignments as directed.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend requested training, obtain continuing education credits, and maintain knowledge of healthcare and pharmacy developments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed