Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Providence Forge, VA

4d • $17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Under a pharmacist’s direct supervision, the role assists with pharmacy practice and department duties in accordance with state and federal regulations and company policies. The position uses pharmacy systems to obtain patient and drug information and process prescriptions, and supports a distinctive customer experience. Walgreens provides an “earn while you learn” training program recognized by ASHP and the Department of Labor, designed to develop foundational and advanced pharmacy knowledge, skills, and on-the-job experience while preparing participants for PTCB certification.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is otherwise required as a condition of promotion to senior technician.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist in the practice of pharmacy and other Pharmacy Department duties under direct supervision and in accordance with applicable regulations and company policies.
• Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist and coach pharmacy technicians and cashiers in using pharmacy systems and registers.
• Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and build relationships with valuable customers.
• Model customer service practices, including courteous interpersonal habits and proactive assistance through resolution.
• Enter patient and drug information accurately, retrieve, count and pour medications, verify medicines, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow; report prescription errors immediately and follow company error and Quality Improvement Program procedures.
• Follow Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform clerical duties as assigned.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection practices and file claims for shipment discrepancies or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with the local medical community through provider outreach and other activities that support growth opportunities.
• Keep the Pharmacy Department supplied, clean, neat, and orderly, and assist with interior and exterior maintenance.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the Manager, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed