Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • North Canton, OH

10d • $17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Under the direct supervision of a pharmacist and in accordance with state and federal regulations and company policies, the role assists in pharmacy practice and department duties, uses pharmacy systems to obtain patient and drug information and process prescriptions, and delivers a distinctive customer experience.

Walgreens provides an earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to develop foundational and advanced pharmacy technician skills and support preparation for PTCB certification. The role includes earning and maintaining PTCB certification through the designated training program and/or any state-required certification or registration.

Requirements

• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision in pharmacy practice and other Pharmacy Department duties, following state, federal, and company policies and the Pharmacy Code of Conduct.
• Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is entered correctly.
• Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs; verify medicines and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors immediately to the pharmacist on duty and follow company error policies and the Quality Improvement Program.
• Follow the Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register related sales, operate the assigned cash register, and collect and handle cash as required.
• Engage customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop relationships with valuable customers.
• Model and share customer service best practices with team members.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments, and filing claims for overages, shortages, order errors, or damaged prescription drugs.
• Maintain knowledge of company asset-protection techniques.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinating services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local medical providers and health organizations through provider detailing and outreach.
• Keep the Pharmacy Department adequately supplied, clean, neat, and orderly.
• Maintain respectful coworker relationships, comply with company policies and procedures, and complete special assignments and other assigned tasks.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the Manager, obtain continuing education credits, and maintain pharmacy and healthcare knowledge and skills.

Benefits

• Walgreens offers an earn-while-you-learn Pharmacy Technician Training Program with courses, learning activities, resources, and on-the-job experiences.
• The training program is recognized by ASHP and the Department of Labor and supports preparation for a nationally recognized PTCB credential.
• Benefits are available for review at jobs.walgreens.com/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed