Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•College Station, TX
•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy technician skills, prepare participants for PTCB certification, and support career advancement. Under a pharmacist’s direct supervision, the role assists with pharmacy practice and other Pharmacy Department duties in accordance with state and federal regulations and company policies. It uses pharmacy systems to access patient and drug information and process prescriptions, while providing a distinctive customer experience. Technicians may also assist with clinical services, inventory activities, workflow, and pharmacy maintenance. Walgreens trains candidates whether they are new to pharmacy work or experienced.

Requirements

  • Fluency in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately counting, measuring, and weighing medications.
  • Good computer skills.
  • Knowledge of store inventory control.
  • PTCB certification.

Responsibilities

  • Assist the pharmacist, under direct supervision, in pharmacy practice and other Pharmacy Department duties in accordance with applicable regulations and company policies.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions; enter information accurately, retrieve, count and pour medications, verify prescriptions, and check for possible interactions.
  • Provide a welcoming customer experience by greeting customers and patients, offering assistance, resolving issues, answering questions, and building relationships with valuable customers.
  • Model customer service best practices and Walgreens service traits with team members.
  • Assist with pharmacist scheduling and maintaining pharmacy workflow.
  • Report prescription errors immediately to the pharmacist on duty and follow pharmacy error and Quality Improvement Program policies.
  • Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
  • Register sales, operate the assigned cash register, and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
  • Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims promptly and perform clerical duties as assigned.
  • Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset protection practices and file claims for shipment discrepancies or damaged prescription drugs.
  • When applicable, assist pharmacists with clinical services, including collecting and labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
  • Help maintain relationships with local medical professionals and health organizations through provider detailing and outreach.
  • Keep the Pharmacy Department supplied, clean, neat, and orderly.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
  • Attend training requested by the manager, obtain continuing education credits, and maintain current pharmacy and healthcare knowledge.
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