Pharmacy Technician / Pharm Tech Apprenticeship
About The Position
Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. The role assists the pharmacist under direct supervision and in accordance with state and federal regulations and company policies. Technicians use pharmacy systems to obtain patient and medication information and process prescriptions, while helping deliver a distinctive customer experience. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience intended to build foundational and advanced pharmacy skills and prepare participants for Pharmacy Technician Certification Board (PTCB) certification. The role requires earning and maintaining the applicable certification or registration and continuing to develop pharmacy and healthcare knowledge.
Requirements
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Nice To Haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
- Good math skills for accurately counting, measuring, and weighing medications.
- Good computer skills.
- Knowledge of store inventory control.
- PTCB certification.
Responsibilities
- Assist the pharmacist in the practice of pharmacy and other Pharmacy Department duties under direct supervision and in compliance with state, federal, and company requirements.
- Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
- Fill prescriptions by retrieving, counting, and pouring medications, verifying the correct medicine, and checking for possible interactions.
- Assist with pharmacy workflow scheduling and maintenance.
- Report prescription errors immediately to the pharmacist and follow company error-reporting and Quality Improvement Program procedures.
- Follow the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
- Provide customer service by greeting customers, offering assistance, answering questions, resolving issues, and building relationships with valuable customers.
- Register sales, collect and handle cash, and help customers locate over-the-counter products.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
- Assist with pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments, and file claims for shipment discrepancies or damaged goods.
- Assist with clinical services when required, including collecting and properly labeling blood or urine samples and coordinating services with pharmacy staff, Walgreens healthcare clinics, and external providers.
- Help maintain relationships with local medical providers and healthcare organizations through detailing and outreach.
- Help keep the Pharmacy Department stocked, clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
- Attend training requested by the manager, acquire continuing education credits, and maintain knowledge of healthcare and pharmacy developments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
