Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Bayonne, NJ

3d•$17 - $23

About The Position

Walgreens Pharmacy Technician and Pharmacy Technician Apprentice roles are patient-centric positions focused on interacting with customers, building patient relationships, and supporting pharmacy operations. Walgreens provides an “earn while you learn” training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy technician skills and prepare participants to pursue Pharmacy Technician Certification Board (PTCB) certification. The role assists the pharmacist under direct supervision and in accordance with state and federal regulations and company policies. It also uses pharmacy systems to obtain patient and drug information and process prescriptions, while delivering a distinctive customer experience. The posting describes training and development opportunities but does not specify particular benefits; it directs applicants to Walgreens’ benefits website.

Requirements

Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist under direct supervision and in accordance with state, federal, and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist with and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy registers.
Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop relationships with valuable customers.
Model customer-service best practices, including courteous interpersonal habits and proactive assistance.
Review and comply with the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
Enter patient and drug information accurately; fill prescriptions by retrieving, counting, and pouring medications, verifying the medication, and checking for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
Register sales on the assigned cash register and handle cash as required; help customers locate over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; use asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinating services with Walgreens healthcare clinics and external providers.
Help maintain relationships with local medical providers and health groups through detailing and outreach to physicians, nurses, healthcare providers, retirement homes, and nursing homes.
Help keep the Pharmacy Department stocked, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or any state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the Manager, earn continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.