Pharmacy Technician / Pharm Tech Apprenticeship
About The Position
Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Under a pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the role supports pharmacy practice, prescription processing, customer service, and other Pharmacy Department duties. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience intended to develop foundational and advanced pharmacy technician skills and prepare employees for PTCB certification. Technicians must earn and maintain PTCB certification through the designated program or meet applicable state certification or registration requirements. The position also involves ongoing training and continuing education.
Requirements
- Fluency in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including evenings and weekends.
- Earn and maintain PTCB certification through the designated program and/or meet state-required certification or registration requirements; PTCB certification is required for promotion to senior technician.
Nice To Haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
- Good math skills, including counting, measuring, and weighing medications accurately.
- Good computer skills.
- Knowledge of store inventory control.
- PTCB certification.
Responsibilities
- Assist the pharmacist in the practice of pharmacy under direct supervision and in accordance with state, federal, and company requirements.
- Use pharmacy systems to obtain patient and drug information and process prescriptions accurately.
- Deliver a distinctive customer experience by greeting and assisting customers, answering questions, resolving issues, and building relationships with customers.
- Enter patient and drug information; retrieve, count, and pour medications; verify medication accuracy; and check for possible interactions.
- Assist pharmacists with scheduling and maintaining pharmacy workflow.
- Report prescription errors immediately and follow company error-reporting and Quality Improvement Program procedures.
- Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
- Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Correct and resubmit manual third-party prescription claims and perform other assigned clerical duties.
- Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset protection practices and file claims for shipment discrepancies or damaged goods involving prescription drugs.
- May assist pharmacists with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
- Help maintain relationships with the local medical community through provider outreach and related activities.
- Maintain the Pharmacy Department’s supplies and ensure it is clean, neat, and orderly.
- Follow company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other assigned tasks.
- Earn and maintain PTCB certification through the designated training program and/or meet state certification or registration requirements; PTCB certification is a condition of promotion to senior technician where applicable.
- Attend manager-requested training, earn continuing education credits, and maintain current healthcare and pharmacy knowledge.
- If PTCB certified, assist with and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy cash registers.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
