Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Cypress, TX

1d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Under a pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the role supports pharmacy practice, prescription processing, customer service, and other Pharmacy Department duties. Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy technician skills and support preparation for PTCB certification. The role requires earning and maintaining PTCB certification through the designated training program and/or state-required certification or registration; otherwise, PTCB certification is required for promotion to senior technician. The position also includes customer engagement, prescription and pharmacy-system tasks, cash-register transactions, inventory support, clerical work, and assistance with clinical services as required. Compensation depends on factors including geography, skills and abilities, education, experience, and other relevant factors. The role will remain open until filled.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist, under direct supervision, in the practice of pharmacy and perform other Pharmacy Department duties in accordance with state and federal regulations and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist with and coach pharmacy technicians and cashiers in pharmacy-system and register operations.
Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions; model customer-service best practices and develop relationships with valuable customers.
Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
Enter patient and drug information accurately; retrieve, count, and pour medications; verify that the medicine is correct and check for possible interactions.
Assist pharmacists in scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures for pharmacy errors and the Quality Improvement Program.
Follow the Walgreen Co. Good Faith Dispensing policy during applicable prescription-dispensing activities.
Register sales on the assigned cash register, collect and handle cash as required, and assist customers in locating over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims in a timely manner and perform other clerical duties as assigned by the Pharmacy Manager.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate clinical services with Walgreens healthcare clinics and external providers.
Help maintain relationships with the local medical community through provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums.
Keep the Pharmacy Department stocked, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend manager-requested training, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy, including current developments.