Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Vidor, TX
•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Walgreens provides an earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program provides foundational and advanced pharmacy knowledge, skills, and on-the-job experience to help participants prepare for PTCB certification and advance their careers. Under the pharmacist’s direct supervision, the Pharmacy Technician assists with the practice of pharmacy and other Pharmacy Department duties in accordance with state and federal regulations and Company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while delivering a distinctive customer experience. Technicians earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, PTCB certification is required for promotion to senior technician.

Requirements

  • Fluency in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately counting, measuring, and weighing medications.
  • Good computer skills.
  • Knowledge of store inventory control.
  • PTCB certification.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy and perform other Pharmacy Department duties under direct supervision and in accordance with applicable regulations and Company policies.
  • Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
  • Greet customers and patients, offer assistance with products and services, answer questions, resolve issues, and develop relationships with valuable customers.
  • Model and share customer service best practices with team members.
  • Retrieve, count, and pour pharmaceutical drugs; verify medicines and check for possible interactions.
  • Assist pharmacists with scheduling and maintaining workflow.
  • Immediately report prescription errors to the pharmacist on duty and follow Company error-reporting and Quality Improvement Program procedures.
  • Follow the Walgreen Co. Good Faith Dispensing policy during applicable prescription dispensing activities.
  • Register sales on the assigned cash register and collect and handle cash as required.
  • Help customers locate over-the-counter products when possible.
  • Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
  • Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; report shipment overages, shortages, order errors, and damaged prescription drugs.
  • May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
  • Help maintain relationships with local medical providers and healthcare organizations through provider outreach and detailing.
  • Maintain the Pharmacy Department’s supplies and ensure the area is clean, neat, and orderly.
  • Comply with Company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Earn and maintain PTCB certification through the designated training program and/or meet state-required certification or registration requirements.
  • Attend requested training, earn continuing education credits, and maintain knowledge of healthcare and pharmacy developments.

Benefits

  • Walgreens Pharmacy Technician Training Program with learning activities, courses, resources, and on-the-job experience.
  • The opportunity to earn a nationally recognized, portable credential.
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