Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Ellenton, FL
•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Under a pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the role supports the practice of pharmacy and other Pharmacy Department duties. Employees use pharmacy systems to obtain patient and drug information and process prescriptions, while helping deliver a distinctive customer experience. Walgreens provides an earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to develop foundational and advanced pharmacy skills and prepare participants to pursue PTCB certification. The role may suit people new to pharmacy work as well as experienced pharmacy technicians.

Requirements

  • Fluency in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately counting, measuring, and weighing medications.
  • Good computer skills.
  • Knowledge of store inventory control.
  • PTCB certification.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision and in accordance with state, federal, and company policies; comply with the Pharmacy Code of Conduct.
  • Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is entered correctly.
  • Retrieve, count, and pour pharmaceutical drugs; verify medication and check for possible interactions.
  • Assist pharmacists with scheduling and maintaining workflow.
  • Immediately report prescription errors to the pharmacist on duty and follow company procedures for pharmacy errors and the Quality Improvement Program.
  • Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
  • Register related sales at an assigned cash register and collect and handle cash as required; help customers locate over-the-counter products when possible.
  • Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims in a timely manner and complete assigned clerical duties.
  • Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; file claims for warehouse overages, shortages, order errors, or damaged prescription drugs.
  • Maintain knowledge of company asset-protection techniques.
  • May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate clinical services with Walgreens healthcare clinics and external providers.
  • Help develop and maintain relationships with local medical professionals and organizations through provider outreach and related activities.
  • Help maintain the Pharmacy Department’s supplies, cleanliness, neatness, and orderly appearance.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
  • Attend training requested by the manager, earn continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
  • Greet and assist customers and patients, resolve issues, answer questions, and use customer-service practices such as proactively offering help and identifying customer needs.
  • Develop strong relationships with valuable customers.
  • If PTCB certified, assist with and coach pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers.
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