Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Mansfield, TX

13d • $17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. The role supports the pharmacist under direct supervision and in accordance with state and federal regulations and company policies. Technicians use pharmacy systems to obtain patient and drug information and process prescriptions, while helping deliver a positive customer experience.

Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy technician skills and prepare participants for certification by the Pharmacy Technician Certification Board (PTCB). The role requires earning and maintaining PTCB certification through the designated training program and/or any state-required certification or registration; otherwise, PTCB certification is required for promotion to senior technician.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision and in accordance with state, federal, and company policies.
• Use pharmacy systems to enter patient and drug information and process prescriptions accurately.
• Fill prescriptions by retrieving, counting, and pouring medications, verifying the medicine, and checking for possible interactions.
• Assist the pharmacist with scheduling and maintaining workflow.
• Report prescription errors immediately to the pharmacist on duty and follow company policies and procedures related to pharmacy errors and the Quality Improvement Program.
• Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required.
• Help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims in a timely and efficient manner and perform other assigned clerical duties.
• Support inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; file claims for overages, shortages, order errors, or damaged prescription drugs.
• Assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers as required.
• Help maintain relationships with local medical providers and community organizations through provider outreach and related activities.
• Maintain the Pharmacy Department’s supplies, cleanliness, neatness, and orderly appearance.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Engage customers and patients, greet them, offer assistance, resolve issues, and answer questions.
• Model customer service best practices and develop strong relationships with valuable customers.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration.
• Attend training requested by the manager, acquire continuing education credits, and maintain knowledge of developments in healthcare and pharmacy.

Benefits

• Earn-while-you-learn Pharmacy Technician Training Program.
• Courses, learning activities, resources, and on-the-job training to develop pharmacy technician skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed