Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Farragut, TN

7d • $17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy skills and support progress toward Pharmacy Technician Certification Board (PTCB) certification.

Under the pharmacist’s direct supervision, the position assists in the practice of pharmacy and performs Pharmacy Department duties in accordance with state and federal regulations and company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, supports pharmacy operations and inventory, and delivers a positive customer experience. Technicians earn and maintain PTCB certification through the designated training program and/or any state-required certification or registration.

Requirements

• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision in the practice of pharmacy and perform other Pharmacy Department duties in accordance with applicable regulations and company policies.
• Use pharmacy systems to obtain patient and drug information and process prescriptions accurately.
• Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and build relationships with valuable customers.
• Model customer service best practices and Walgreens service traits with team members.
• Enter patient and drug information, fill prescriptions by retrieving, counting, and pouring medications, verify medications, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors immediately and follow company policies and procedures relating to pharmacy errors and the Quality Improvement Program.
• Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register related sales on the assigned cash register and collect and handle cash as required; help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual claims for third-party prescription services promptly and efficiently, and perform assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with the local medical community through provider outreach and engagement with health groups, retirement homes, nursing homes, and other forums.
• Maintain the Pharmacy Department’s supplies, cleanliness, neatness, and orderly appearance.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the Manager, earn continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

Benefits

• Access to Walgreens’ Pharmacy Technician Training Program, an earn-while-you-learn program recognized by ASHP and the Department of Labor.
• Benefits information is available at jobs.walgreens.com/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed