Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Bonita Springs, FL

3d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy technician skills and prepare apprentices to pursue Pharmacy Technician Certification Board (PTCB) certification. The role assists pharmacists under direct supervision and in accordance with state and federal regulations and company policies. It also supports pharmacy operations, prescription processing, customer service, inventory management, and clinical services.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist under direct supervision and in accordance with state, federal, and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions; enter information accurately, retrieve and count medications, verify prescriptions, and check for possible interactions.
If PTCB certified, assist with and coach pharmacy technicians in pharmacy system operations and cashiers in pharmacy register operations.
Engage customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
Build strong relationships with valuable customers and support relationships with the local medical community and external healthcare providers.
Support pharmacy workflow and scheduling, and report prescription errors immediately to the pharmacist on duty.
Follow the Pharmacy Code of Conduct, Good Faith Dispensing policy, Quality Improvement Program, and other company policies and procedures.
Register sales, handle cash, and assist customers in locating over-the-counter products.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; file claims for shipment overages, shortages, order errors, and damaged prescription drugs.
Assist the pharmacist with clinical services, including collecting and labeling blood or urine samples when required, and help coordinate services with Walgreens healthcare clinics and external providers.
Help keep the Pharmacy Department stocked, clean, neat, and orderly, and maintain knowledge of asset-protection techniques.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend requested training, acquire continuing education credits, and maintain pharmacy and healthcare knowledge and skills.