Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Flemington, NJ

9d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Under the pharmacist’s direct supervision, they assist in the practice of pharmacy and perform other Pharmacy Department duties in accordance with state and federal regulations and company policies. The role includes using pharmacy systems to obtain patient and drug information and process prescriptions, along with delivering a distinctive customer experience. Walgreens provides an earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program provides courses, learning activities, resources, and on-the-job experience to develop foundational and advanced pharmacy technician skills and help participants work toward PTCB certification and applicable state certification or registration. The position also supports pharmacy operations, prescription processing, inventory management, clinical services, and relationships with the local medical community. Employees attend requested training and maintain their pharmacy and healthcare knowledge.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist under direct supervision and in accordance with state, federal, and company policies; comply with the Pharmacy Code of Conduct.
Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is entered correctly.
Retrieve, count, and pour pharmaceutical drugs; verify medication accuracy and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Report prescription errors promptly and follow company procedures and the Quality Improvement Program.
Follow Good Faith Dispensing policy during applicable prescription dispensing activities.
Register sales on the assigned cash register and collect and handle cash as required.
Engage customers and patients, answer questions, resolve issues, offer assistance with products and services, and develop relationships with valuable customers.
Model and share customer-service best practices with team members.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform clerical duties as assigned.
Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; report overages, shortages, order errors, and damaged prescription-drug goods through claims.
May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinating services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with local medical providers and community organizations through provider outreach and detailing.
Maintain the Pharmacy Department’s supplies, cleanliness, orderliness, and appearance.
Maintain respectful relationships with coworkers and comply with company policies and procedures.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the Manager, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.