Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Wilmington, VT

19d•$17 - $23•Onsite

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices support pharmacists under direct supervision and in accordance with state and federal regulations and company policies. The role combines prescription processing and pharmacy operations with patient- and customer-focused service. Walgreens provides an earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor, intended to build foundational and advanced knowledge, skills, and on-the-job experience toward PTCB certification and a career in pharmacy care. The employee must earn and maintain PTCB certification through the designated program and/or any state-required certification or registration; PTCB certification is otherwise a condition of promotion to senior technician. The role may suit both new and experienced pharmacy workers. Training, learning activities, and resources are provided, and the employee attends training requested by the manager and maintains continuing education and current pharmacy and healthcare knowledge. Compensation depends on factors including geography, skills and abilities, education, and experience. The position remains open until filled.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist in the practice of pharmacy and other Pharmacy Department duties under supervision and in accordance with applicable regulations and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions; when PTCB certified, assist with and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy registers.
Greet and assist customers and patients, resolve issues, answer questions, and model customer-service practices; develop relationships with valuable customers.
Enter patient and drug information accurately, retrieve, count and pour pharmaceutical drugs, verify medication, check for possible interactions, and assist with scheduling and workflow.
Report prescription errors immediately to the pharmacist and follow company error-reporting and Quality Improvement Program procedures.
Follow the company's Good Faith Dispensing policy during applicable prescription-dispensing activities.
Register sales on the assigned cash register, collect and handle cash as required, and help customers locate over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with the local medical community through provider detailing and outreach to healthcare groups and care facilities.
Keep the Pharmacy Department adequately stocked, clean, neat, and orderly.
Follow company policies and procedures and maintain respectful coworker relationships.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise earn PTCB certification as a condition of promotion to senior technician.
Attend manager-requested training, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge.