About The Position

UC Health is hiring a full-time Pharmacy Technician Ops Coordinator for its Consolidated Pharmacy Services Center at the UC Health Business Center. Under the supervision of the Pharmacy Manager and according to standard procedures, the coordinator plans and develops the department’s nonprofessional operations, including medication, equipment, and supply procurement, workflow, processes, and services. The role oversees purchasing, inventory, distribution, diversion auditing, technology management, and medication record keeping for the pharmacy, associated clinics, and other departments. It also initiates purchase orders, processes requisitions, authorizes wholesaler invoice payments, receives and distributes supplies, maintains inventory levels, and communicates about shortages, recalls, and alternative products. The coordinator collaborates across the facility and health system to support compliant medication ordering, inventory management, distribution, auditing, and record keeping. Active pharmacy technician certification and the competency to assist during technician shortages or emergencies are required. The role also supports departmental quality, staffing, training, financial management, and regulatory compliance. Responsibilities include coordinating and training technicians and support staff, supporting performance and competency processes, assisting with medication-safety and process-improvement initiatives, preparing technician schedules, maintaining purchasing and audit records, supporting financial reporting, and ensuring applicable regulatory and accreditation requirements are met, including Drug Supply Chain Security Act requirements. The position is full-time, 40 hours per week, on first shift, and is based at the UC Health Business Center. The expected starting salary range is $28.08–$39.19 per hour. The actual rate depends on factors including experience, skills, internal alignment, marketplace factors, and other position requirements.

Requirements

  • High school diploma or GED.
  • Required pharmacy technician certification.
  • Certification and registration as a pharmacy technician with the Ohio Board of Pharmacy.
  • Three to five years of equivalent experience in hospital/health-system pharmacy or equivalent.
  • Ability to work independently with minimal direct supervision.
  • Ability to work cooperatively with health-system and pharmacy staff.
  • Ability to handle frequent interruptions and adapt to changes in workload and work schedule.
  • Ability to set priorities, make critical decisions, and respond quickly to emergent requests.
  • Sound professional judgment.
  • Effective oral and written communication skills.
  • Ability to meet the pharmaceutical care needs of the patient populations served by UC Health.

Nice To Haves

  • Associate degree.
  • PTCB pharmacy technician certification.
  • One to two years of equivalent hospital/health-system pharmacy leadership experience.

Responsibilities

  • Manage daily procurement for specialty and retail pharmacies and physician offices.
  • Monitor inventory levels, analyze purchasing patterns, and track drug shortages.
  • Oversee pharmaceutical shipment intake and quality verification.
  • Coordinate medication transfers and inventory replenishment.
  • Create and maintain procurement processes for medications, supplies, and equipment to support effective inventory management and critical drug availability.
  • Coordinate drug procurement and work with the hospital wholesaler, vendors, freight companies, and UC Health departments.
  • Maintain purchase records, invoices, receipts, and inventory-control records.
  • Coordinate annual or directed inventory valuation in accordance with internal audit processes and provide final inventory figures to Finance in the requested format.
  • Manage medication purchasing in accordance with 340B policy when applicable to the site.
  • Resolve or manage backorders, shortages, and recalls; secure acceptable alternatives and adjust par levels based on utilization, shortages, waste, and critical needs.
  • Manage vaccine purchasing and compliance oversight within scope, including the VFC program, and oversee emergency supplies.
  • Participate in recruitment, retention, performance enhancement, and competency assessment of subordinate staff in collaboration with Pharmacy management.
  • Build productive, collaborative relationships with team members.
  • Participate in department and health-system quality improvement and medication-safety initiatives.
  • Coordinate, orient, train, and provide functional guidance to pharmacy technicians and support staff, including cross-training across teams or locations as applicable.
  • Help develop tools and standards for staff competency, orientation, in-service training, and competency assessments.
  • Maintain active technician certification and competency, and assist with pharmacy operations when needed.
  • Participate in error reviews and work with leaders to improve processes and prevent errors.
  • Lead process-improvement committee work and operational changes.
  • Assist with technology and downtime processes when needed.
  • Prepare daily technician schedules to ensure coverage.
  • Coordinate timely purchasing and receipt processes with Accounts Payable.
  • Manage loan and borrowing processes with other hospitals and ensure timely processing of related charges.
  • Generate purchasing and inventory reports for departmental leadership.
  • Monitor inventory and adjust it to optimize inventory turns and minimize drug expirations; use available technology to optimize inventory maintenance and location.
  • Design processes that support compliance with UC Health policies and procedures and applicable regulatory and accreditation requirements.
  • Audit purchasing and receiving processes for compliance with company policy and regulations.
  • Assist with developing and implementing policies, procedures, and standard operating procedures for the area.
  • Develop, prepare, and maintain work and activity data and compliance summary reports.
  • Prepare for onsite audits, maintain audit records, participate in audits and disputes, ensure responses are submitted by due dates, and review findings and improvement opportunities with leadership.
  • Maintain records and participate in Medicare program accreditations and audits; stay current on audit practices and opportunities.
  • Implement daily processes and technologies to capture required medication movement information under the Drug Supply Chain Security Act, as applicable.
  • Maintain knowledge of DSCSA requirements, train pharmacy staff on requirements and site processes, and work with vendors to troubleshoot supply-chain compliance issues.
  • Provide required reporting for FDA requests or audits, state regulatory audits, and trading-partner investigations.
  • Interview applicants and recommend candidates for employment.
  • Assist with personnel orientation, training, development, evaluation, and ongoing feedback, and provide input on corrective action or recognition as appropriate.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Employee-paid short- and long-term disability
  • 401(k)
  • Learning and development environment
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