Pharmacy Technician-Medication Reconciliation - Sharp Grossmont Hospital - Variable Shift - Per Diem

Sharp HealthCare•La Mesa, CA

14h•Onsite

About The Position

Under the supervision of the Pharmacy Department, the Medication Reconciliation Technician is primarily responsible to obtain and document an accurate patient medication history profile that supports the mission, values and philosophy of Pharmacy Services and Sharp HealthCare. Essential Functions: Customer service and teamwork: Demonstrates a commitment to serving other employees and patients through teamwork, collaboration, developing others and an uncompromising adherence to SHC's values. Treats customers and co-workers with dignity and respect. Establishes effective working relations between internal and external customers. Accepts constructive criticism and feedback. Works cooperatively with co-workers to accomplish goals. Supports others in work completion. Stays informed through staff meetings, electronic communications, in-services and educational opportunities. Initiates communication with others to ensure job is completed successfully. Responds with acceptance and understanding to diversity in the workplace (e.g. cultural, age, opinion, style, etc.). Effectively communicates with co-workers and customers. Communicates any issues to supervisor in a timely manner. Decisions reflect the Sharp HealthCare Mission, Values and Philosophy. Department services: Demonstrates content expertise regarding medication reconciliation. Participates in task forces, committees at discretion of supervisor. Assist in developing materials to support education initiatives. Assist in ongoing IS improvement projects regarding Medication Reconciliation applications. Ensures that patient's medication reconciliation gets completed in a timely manner. Assist in ongoing development of process improvement to improve throughput. Medication reconciliation and patient education: The technician will comply with all related state and federally mandated requirements in performing the job assignment. All interviews of patients will be conducted in accordance with State and Federal Regulations. All medical consultations will be referred to Medical Staff, Nursing Staff or Pharmacist staff to complete. Medication safety: Demonstrates awareness of medication safety communications delivered by pharmacy management and safe medication practice pharmacist. Qualitative work demonstrates thoughtful and thorough identification, evaluation and analysis of medication safety events. Quantitative work reflects the desire to contribute to the ADE monitoring aspect of Safe Medication Practice. Productivity: Completes appropriate number of medication reconciliation profiles during shift. Completes task within service level expectations with accuracy. Assures that incoming phone calls are answered promptly and with courtesy. Helps to resolve discrepancies in a timely manner and seeks assistance when additional resources are needed. Assures that they do an appropriate number of medication reconciliation per day. Patient medication history profile: The Medication Reconciliation Tech primary responsibility is to capture and record patient electronic information (i.e. home medication name, dose, route, frequency, last dose date and time, allergies, vaccination history, patient weight, pregnancy and lactation status) in accordance with recognized standards of practice and hospital policy and procedures, within expected time frames to ensure a smooth, accurate and efficient medication reconciliation process as demonstrated by: Utilizes appropriate interpersonal and communication skills to interview patients in varying clinical settings to develop an accurate medication history profile. Utilizes professional knowledge and expertise to validate patient medication information and document history in the electronic medical record. Seeks additional resources to include patient family, primary care physician, or local pharmacy to validate and complete the patient medication history profile. Assures incoming phone calls are answered appropriately, stating name, position and department. Documents patient medication history in accordance with approved standards and guidelines to ensure information is complete and maintained appropriately to ensure integrity. Completes tasks within service level expectations with accuracy. Resolves and/or troubleshoots issues in a timely manner and seeks additional resources as needed. Knowledge, Skills, and Abilities: Must be able to demonstrate knowledge of medication nomenclature and dosing.

Requirements

2 Years experience in a pharmacy or similar environment.
California Pharmacy Technician License (TCH) - CA State Board of Pharmacy -REQUIRED
Must be able to demonstrate knowledge of medication nomenclature and dosing.

Nice To Haves

Combination of both inpatient and outpatient experience preferred, particularly outpatient experience.
Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board -PREFERRED

Responsibilities

Obtain and document an accurate patient medication history profile.
Demonstrate content expertise regarding medication reconciliation.
Participate in task forces and committees at the discretion of the supervisor.
Assist in developing materials to support education initiatives.
Assist in ongoing IS improvement projects regarding Medication Reconciliation applications.
Ensure that patient's medication reconciliation gets completed in a timely manner.
Assist in ongoing development of process improvement to improve throughput.
Comply with all related state and federally mandated requirements in performing the job assignment.
Conduct interviews of patients in accordance with State and Federal Regulations.
Refer all medical consultations to Medical Staff, Nursing Staff or Pharmacist staff.
Demonstrate awareness of medication safety communications.
Complete appropriate number of medication reconciliation profiles during shift.
Complete tasks within service level expectations with accuracy.
Assure that incoming phone calls are answered promptly and with courtesy.
Resolve and/or troubleshoot issues in a timely manner and seek additional resources as needed.
Capture and record patient electronic information (i.e. home medication name, dose, route, frequency, last dose date and time, allergies, vaccination history, patient weight, pregnancy and lactation status) in accordance with recognized standards of practice and hospital policy and procedures, within expected time frames.
Utilize appropriate interpersonal and communication skills to interview patients in varying clinical settings to develop an accurate medication history profile.
Utilize professional knowledge and expertise to validate patient medication information and document history in the electronic medical record.
Seek additional resources to include patient family, primary care physician, or local pharmacy to validate and complete the patient medication history profile.
Assure incoming phone calls are answered appropriately, stating name, position and department.
Document patient medication history in accordance with approved standards and guidelines to ensure information is complete and maintained appropriately to ensure integrity.